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General Terms and Conditions of Online Sale Effective as of 01/05/2023


1. Scope of application

The present general conditions of sale apply without restriction or reserve to all sales concluded by the Company MAXIMA ("the Seller") with Clients, "Professional(s)" or "Consumer(s)" (the term "Consumer(s)" designating here any natural person of legal age who is acting for purposes that do not fall within the framework of his or her commercial, craft, liberal or agricultural activity) wishing to make a purchase via the Internet site www.macseurope.com.

They specify in particular the conditions of order, payment, delivery and management of possible returns of the Products ordered by the Customers.

These General Terms and Conditions of Sale may be supplemented by special terms and conditions, set out on the website, before any transaction with the Customer.

These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions, and in particular those applicable to sales in shops or through other distribution and marketing channels. They also apply without restriction or reservation to all sales concluded by the Seller with Professional Customers of the same category, whatever the clauses that may appear on the Customer's documents, and in particular his general conditions of purchase.

They are accessible at any time on the website www.macseurope.com and shall prevail, if necessary, over any other version or any other contradictory document. In accordance with the regulations in force, these General Terms and Conditions of Sale are systematically communicated to any Professional Customer who requests them, to enable them to place an order with the Seller.

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is the one in force on the website on the date the order is placed.

The modifications of these General Terms and Conditions of Sale are opposable to the users of the website www.macseurope.com as from their online publication and cannot be applied to transactions concluded previously.

Any order of products implies, on the part of the Customer, the acceptance of these General Terms and Conditions of Sale and of the general terms of use of the Seller's website for electronic orders.


2. Period of validity of the product offer 

Product offers are valid within the limits of available stocks.


3. Orders


3.1. Provisions applicable to Consumer Customers only (excluding Professional Customers)

Placing an order It is the responsibility of the Consumer Customer to select the products they wish to order on the website www.macseurope.com. The Consumer Customer is responsible for his choices concerning the products. For the selection of products by brand and model of equipment, the Seller insists on the fact that the data specified in the table of technical correspondences are informative and non-contractual. In case of doubt about the dimensions of the tracks or any other technical information, it is up to the Consumer Customer to contact the Seller before placing the order, who may provide additional information. All additional costs related to possible order errors shall be borne by the Consumer Customer only (in particular transport and restocking costs). The sale is only final after the Seller has sent the Consumer Customer acceptance of the order by e-mail and after the Seller has received the full price. Any order placed and validated by the Customer and confirmed by the Seller shall constitute acceptance of the prices and description of the products and shall constitute the formation of a contract concluded at a distance between the Customer and the Seller. In the absence of proof to the contrary, the data recorded in the Seller's computer system shall constitute proof of all transactions concluded with the Customer. The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

Modification of the order Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.

Cancellation of the order Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be cancelled, except in the event of the exercise of the right of withdrawal or force majeure.


3.2. Provisions applicable to Professional Customers only (excluding Consumer Customers)

It is the responsibility of the Professional Customer to select the Products he/she wishes to order on the website www.macseurope.com. The Professional Customer is responsible for his choices concerning the products. For the selection of products by brand and model of machinery, the Seller insists on the fact that the data specified in the table of technical correspondences are informative and not contractual. In case of doubt about the dimensions of the tracks or any other technical information, it is up to the Professional Customer to ask the Seller before placing the order, who may provide additional information. All additional costs related to any order errors shall be borne by the Professional Customer only (in particular transport and restocking costs, said restocking costs amounting to twenty-five percent (25%) of the price excluding VAT of the goods ordered in error). Sales shall only be perfected after express written acceptance (e.g. by e-mail) of the Professional Customer's order by the Seller, who shall in particular ensure the availability of the products requested. Orders not placed via the website www.macseurope.com must be confirmed in writing, by means of an order form duly signed by the Professional Customer. For orders placed exclusively on the internet, the finalisation of the Order by the Professional Client implies acceptance of these General Terms and Conditions of Sale and validates said order, thus constituting proof of the sales contract. The acceptance of the order is confirmed by sending an e-mail or by any other written means. The data recorded in the Seller's computer system shall constitute proof of all transactions concluded. Any changes requested by the Professional Customer may only be taken into account, within the limits of the Seller's possibilities and at its sole discretion, if they are notified in writing before any start of execution on the part of the Seller (in particular the start of manufacture or purchase from a supplier), and after the Professional Customer has signed a specific order form and possibly adjusted the price. No cancellation of an order may be made.


4. Prices

The prices are expressed in euros, exclusive of tax and inclusive of tax and correspond to those in force on the day the order is placed. These prices are firm and non-revisable during their period of validity, as indicated on the website www.macseurope.com, the Seller reserving the right, outside this period of validity, to modify the prices at any time. The prices indicated may not include the costs of processing, shipping, transport and delivery, which are invoiced in addition and calculated prior to placing the order. Therefore, prior to placing the order, the Customer is invited to contact the Seller to obtain the calculation of these costs. It is also reminded that in the event of an order to a country other than metropolitan France, customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the Customer. Special pricing conditions may be applied according to the specificities requested by the Customer, in particular concerning delivery terms and deadlines, or payment terms and conditions. The Seller shall then send the Customer a special commercial offer. In the event of an obvious error in the price of the product, MAXIMA reserves the right to cancel the order and immediately reimburse the Client. An invoice is drawn up by the Vendor and given to the Client on delivery of the products ordered.


5. Terms of payment

Unless an account has been opened for the Customer by the Seller, payment shall be made in cash on the day the order is placed. The buyer may pay for his order online by credit card by indicating the card number, its expiry date and the name of its holder. For the security of the transaction, the buyer also indicates the control number of the card (the last 3 digits of the number written on the back near the signature). In this case, the order will be processed after the bank payment centre has given its approval. It is also possible to send us a cheque (cashed immediately by the Seller) or a bank transfer; in the latter case, the order will be effective as soon as the full payment has been cashed by the Seller.

Provisions applicable only to Professional Customers benefiting from an authorisation of payment in advance. In the case of prices payable in advance, any delay in payment and payment of the sums owed by the Buyer beyond the deadlines set and the payment date appearing on the invoice sent to the Buyer, shall give rise to late payment penalties calculated at a rate equal to the semi-annual key rate of the European Central Bank (ECB) in force, plus 10 points. In the event of non-compliance with the above payment conditions, the Seller also reserves the right to suspend or cancel the delivery of orders in progress by the Professional Customer. A flat-rate compensation for collection costs of forty euros shall be due, automatically and without prior notification, by the Professional Customer in the event of late payment. The Seller reserves the right to ask the Customer for additional compensation if the collection costs actually incurred exceed this amount, on presentation of the supporting documents. The costs of rejection borne by the Seller and the costs of proceedings (in particular those of bailiffs and lawyers) incurred by the Seller for the recovery of the sums due shall be charged to the defaulting Professional Customer. The Supplier reserves, until full payment of the price by the Buyer, a right of ownership on the products sold, allowing it to repossess said products. Any product not paid in full remains the unseizable and inalienable property of the Seller. Any deposit paid by the Purchaser shall remain the property of the Supplier as a lump sum compensation, without prejudice to any other action that the Supplier may be entitled to take against the Purchaser as a result. On the other hand, the risk of loss and deterioration shall pass to the Purchaser upon delivery of the ordered products. No discount will be granted by the Seller for payment before the date shown on the invoice.


6. Delivery


6.1. Provisions applicable to Consumer Customers only (excluding Professional Customers).

The usual delivery time is 2 to 21 working days from the Seller's warehouse, depending on the buyer's location and for products in stock. For products to be manufactured or not in stock, the Consumer Customer is invited, prior to placing the order, to contact the Seller's teams in order to obtain the delivery time. The Seller undertakes to make its best efforts to deliver the products ordered by the Consumer Customer within the time limits specified above. However, these deadlines are communicated as an indication. In accordance with the provisions of article L.216-2 of the Consumer Code, delivery may not take place more than thirty days after the conclusion of the contract (failing this and for any other reason than force majeure or the fact of the Consumer Customer, the sale may be cancelled at the request of the Consumer Customer). The deliveries are ensured by an independent carrier, at the address mentioned by the Consumer Client at the time of the order and to which the carrier will have easy access. When the Consumer Customer has himself/herself called upon a carrier that he/she chooses, the delivery is deemed to have taken place as soon as the Seller has handed over the ordered products to the carrier, who has accepted them without reservation. The Consumer Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the Seller in the event of a failure to deliver the goods transported. The products shall be delivered directly to the Consumer Customer or to another person that he/she has expressly designated at the place of delivery indicated when the order was placed on the website www.macseurope.com. In the event of an error attributable to the Consumer Customer in the contact details provided by him, the Seller may not be held liable for his inability to deliver the products. In the event that an appointment made by a carrier at the delivery address is not honoured by the Consumer Customer, the delivery will be invoiced to the latter; the carrier may also decide that the goods will be available for collection by the Consumer Customer at one of its depots. In the event of a particular request from the Consumer Customer concerning the conditions of packaging or transport of the ordered products, duly accepted in writing by the Seller, the costs related to this will be the subject of a specific additional invoice, on the basis of an estimate previously accepted in writing by the Consumer Customer. The Consumer Customer is required to check the condition of the products delivered upon delivery and may refuse any damaged product by making a note to this effect on the delivery note. The Consumer Client has a period of three days from the date of delivery to formulate by email with acknowledgement of receipt or by telephone any reservations or claims for non-conformity or apparent defects of the Products delivered (for example, a damaged package that has already been opened), with all the relevant supporting documents (in particular, photographs). After this period and if these formalities are not respected, the Products will be deemed to be in conformity and free of any apparent defect and no claim can be validly accepted by the Seller. As with any shipment, it is possible that the Product may be delayed or lost. In such a case, the Seller will contact the carrier it has appointed to investigate and every effort will be made, for as long as necessary, to find the lost package.


6.2. Provisions applicable to Professional Customers only (excluding Consumer Customers)

Products in stock with the Seller (on the day of confirmation of the order) purchased by the Professional Customer are generally delivered within 2 to 21 working days working days from the Seller's warehouse, depending on the Professional Customer's location and the place of delivery. For products to be manufactured or not in stock, the Professional Customer is invited to contact the Seller to obtain indicative delivery times. These deadlines do not constitute a strict deadline and the Seller shall not be held liable to the Professional Customer in the event of late delivery. No delay in delivery shall entitle the Professional Customer to cancel, in whole or in part, its order or to refuse delivery of the products, without the Seller having been able to ascertain effectively and in advance the reality of the grievance of which it is accused. The Supplier shall not be held liable in the event of delay or suspension of delivery attributable to the Professional Customer or in the event of force majeure. Delivery shall be made to the delivery address indicated by the Professional Customer by delivery to the Seller's premises, to a shipper or carrier, with the products travelling at the Professional Customer's risk. In the event that an appointment made by a carrier at the delivery address is not honoured by the Professional Customer, the delivery will be re-invoiced to the latter; the carrier may also decide that the goods will be available for collection by the Consumer Customer at one of its depots. Delivery and handover of the Products may take place at any other place designated by the Professional Client, at its exclusive expense. The Professional Client is required to check the apparent condition of the products upon delivery. In the absence of reservations expressly expressed by the Professional Customer upon delivery, the Products delivered by the Seller shall be deemed to comply in quantity and quality with the order. The Professional Customer shall have a period of three working days from the date of delivery and receipt of the ordered products to express such reservations in writing to the Seller. No claim shall be validly accepted in the event of non-compliance with these formalities by the Professional Customer. The Seller shall replace, as soon as possible and at its own expense, the delivered products whose lack of conformity has been duly proven by the Professional Customer. It is the responsibility of the Professional Customer, in the event of damage, delays or shortages, to record the protests and reservations with the carrier on the receipt document, which it must sign, have countersigned by the carrier or its driver, date and confirm by registered letter within a period of three days, not including public holidays, in accordance with the provisions of Article L.133-3 of the French Commercial Code.


7. Transfer of ownership - transfer of risks


7.1. Provisions applicable to Consumer Customers only (excluding Professional Customers).

  • The transfer of ownership of the Seller's products to the benefit of the Consumer Customer will only take place after full payment of the price by the latter, regardless of the date of delivery of the said products.
  • Whatever the date of transfer of ownership of the products, the transfer of the risks of loss and deterioration relating to them will only be realised at the moment when the Consumer Customer takes physical possession of the products. The products therefore travel at the Seller's risk. However, when the Consumer Customer entrusts the delivery of the products to a carrier other than the one proposed by the Seller, the transfer of the risks of loss and deterioration takes place when the Seller hands over the products to the carrier, regardless of the date of transfer of ownership of the products.


7.2. Provisions applicable to Professional Customers only (excluding Consumer Customers).

  • The transfer of ownership of the products, to the benefit of the Professional Customer, will only take place after full payment of the price by the latter, regardless of the date of delivery of the said products.
  • The transfer to the Professional Customer of the risks of loss and deterioration shall be made upon acceptance of the order by the Seller, materialising the agreement of the parties on the item and on the price, independently of the transfer of ownership, and this regardless of the date of payment and delivery of the Products. At the express request of the Professional Customer, the Seller may offer optional transport insurance for the goods ordered. The costs associated with taking out this optional insurance shall be borne by the Professional Customer.


8. Right of withdrawal (applicable to Consumer Customers only)

In accordance with the legal provisions in force, the Consumer Customer has a period of fourteen days from receipt of the product to exercise his right of withdrawal from the Seller in writing, without having to give any reason or pay any penalty, for the purpose of exchange or reimbursement, provided that the products are returned in their original packaging and in perfect condition within fourteen days following notification to the Seller of the Customer's withdrawal decision. Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) so that they can be put back on the market in new condition, accompanied by the purchase invoice. Damaged, soiled or incomplete products cannot be returned. The right of withdrawal may be exercised using the withdrawal form proposed by the Seller (see below), or by any other unambiguous statement expressing the desire to withdraw. In the event of exercising the right of withdrawal within the aforementioned period, only the price of the product(s) purchased and the delivery costs (with the exception of additional delivery costs that are more expensive than the method usually proposed by the Seller) shall be reimbursed, with the cost of returning the product(s) remaining the responsibility of the Consumer Customer. The refund will be made within fourteen days of the written notification to the Seller of the decision to withdraw. However, in the case of the sale of goods, the Seller may, if necessary, defer reimbursement until the day of recovery of the returned goods. The right of withdrawal is not applicable to products manufactured at the request of the Customer or clearly personalised. The return of products is the responsibility of the Customer. The provisions of the Consumer Code relating to the right of withdrawal are not applicable to relations between two professionals. Professional customers therefore do not benefit from any right of withdrawal.


9. Seller's liability - Warranty


9.1. Provisions applicable to Consumer Customers only (excluding Professional Customers).

The products sold on the website www.macseurope.com comply with the regulations in force in France and have performances compatible with normal conditions of use. The products supplied by the Seller benefit by right and without additional payment, independently of the right of withdrawal, in accordance with the legal provisions:

  • the legal guarantee of conformity, for apparently defective, damaged or damaged products or products that do not correspond to the order,
  • the legal guarantee against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and rendering them unfit for use, under the conditions and according to the terms set out in the box below.

It is recalled that within the framework of the legal guarantee of conformity, the Customer :

  • has a period of two years from the delivery of the goods to take action against the Seller;
  • may choose between repairing or replacing the product ordered, subject to the cost conditions set out in Article L.217-9 of the Consumer Code;
  • is exempted from proving the existence of the product's lack of conformity during the twenty-four months following the delivery of the Product (period reduced to six months in the case of a second-hand product). The legal guarantee of conformity applies independently of the commercial guarantee that may cover the product. The Customer may decide to implement the guarantee against hidden defects in accordance with Article 1641 of the Civil Code; in this case, he/she may choose between the resolution of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code. In order to assert his rights, the Consumer Customer must inform the Seller in writing and return the defective products in the condition in which they were received with all the elements (accessories, packaging, instructions, etc.). In all cases, in the absence of a breakdown or defect or in the event of abnormal use of the Product (in particular, but not limited to: broken product, use that does not comply with the manufacturer's recommendations or with the purpose of the product, lack of maintenance, etc.), the Seller will not repair or exchange the product; the Seller also reserves the right to invoice the Customer for any travel or labour costs incurred. The Seller's warranty is, in any event, limited to the replacement or reimbursement of products that do not conform or are affected by a defect.


9.2. Provisions applicable to Professional Customers only (excluding Consumer Customers).

Most of the products supplied by the Seller benefit from a contractual guarantee. The conditions and duration of the guarantees (if they exist) are specified for each product on the Seller's website (www.macseurope.com) or can be requested directly from the Seller. The contractual guarantee covers the non-conformity of the products to the order and any hidden defect, resulting from a material, design or manufacturing defect affecting the products delivered and making them unfit for use. The warranty forms an inseparable whole with the product sold by the Seller. The product may not be sold or resold altered, transformed or modified. This guarantee is limited to the replacement or reimbursement of products that do not conform or are affected by a defect. Any guarantee is excluded in case of misuse, negligence or lack of maintenance on the part of the Professional Customer, as well as in case of normal wear and tear of the product or force majeure. In order to assert its rights, the Professional Customer must, on pain of forfeiture of any action relating thereto, inform the Seller in writing of the existence of the defects within a maximum period of three days from their discovery. The Supplier shall replace or have repaired the products or parts under warranty that are found to be defective. The replacement of the defective products or parts shall not have the effect of extending the duration of the warranty set out above. Finally, the warranty shall not apply if the products have been subjected to abnormal use, or have been used in conditions different from those for which they were manufactured, in particular in the event of failure to comply with the conditions prescribed in the instructions for use. It does not apply either in the case of deterioration or accident due to impact, fall, negligence, lack of supervision or maintenance, or in the case of transformation of the product.


10. Intellectual property

The content of the website www.macseurope.com is the property of the Seller and its partners and is protected by French and international laws on intellectual property. Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.


11. Imprecisions

These General Terms and Conditions of Sale expressly exclude the legal regime of unforeseeability provided for in Article 1195 of the Civil Code for all sales of products by the Seller to the Professional Customer. The Seller and the Professional Customer therefore each waive the right to avail themselves of the provisions of Article 1195 of the Civil Code and the unforeseeable circumstances provided for therein, undertaking to assume their obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their performance proves excessively onerous, and to bear all the economic and financial consequences thereof.


12. Use of the website 

The Seller cannot be held responsible for any inconvenience or damage resulting from the use of its website, such as the presence of a computer virus or a service breakdown.


13. Force majeure

The parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, is due to a case of force majeure, as defined in Article 1218 of the Civil Code. The party to the contract noting the event must immediately inform the other party of its inability to perform its service and justify this to the latter. The suspension of obligations shall in no case be a cause of liability for non-performance of the obligation in question, nor shall it lead to the payment of damages or penalties for delay.


14. Applicable law - languages

These general terms and conditions of sale and the operations arising from them are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall be deemed authentic in the event of a dispute.


15. Disputes


15.1 Provisions applicable to Consumer Customers only (excluding Professional Customers).

All disputes to which the purchase and sale operations concluded in application of these General Terms and Conditions of Sale could give rise, concerning both their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not be resolved between the Seller and the Consumer Customer shall be submitted to the competent courts under the conditions of common law. In accordance with Article L.612-1 of the Consumer Code, "any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable settlement of the dispute between him/her and a professional". In accordance with the provisions of the Consumer Code concerning the amicable settlement of disputes, the Seller informs the Consumer Customer that it is a member of the mediation body HAUTS DE SEINE MEDIATION, 67 Rue Jean Bonal 92250 LA GARENNE COLOMBES (tel: 01 41 19 69 55 and e-mail: hdsm92@orange.fr).


15.2 Provisions applicable to Professional Clients only (excluding Consumer Clients).

With a view to finding a solution together to any dispute that may arise in the performance of the present contract, the contracting parties agree to meet (including by videoconference or audioconference) within ten days of receiving a registered letter with acknowledgement of receipt, notified by one of the two parties. This amicable settlement procedure shall constitute a compulsory prerequisite for the institution of legal proceedings between the parties. Any action brought in violation of this clause shall be declared inadmissible. However, if at the end of a period of thirty days, the parties have not managed to agree on a compromise or a solution, the dispute shall be submitted to the jurisdiction designated below. In the event of failure of the above-mentioned amicable procedure, all disputes to which the present contract and the agreements arising from it could give rise, concerning both their validity, interpretation, execution, resolution, consequences and consequences, shall be submitted to the Commercial Court of Bergerac. In the event that one or more of the stipulations of these General Terms and Conditions of Sale applicable to Professional Customers were to be considered null and void or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations would retain all their force and scope.


16. Pre-contractual information - acceptance of the client

The fact that any Customer (natural person or legal entity, Consumer or Professional) orders on the website www.macseurope.com implies full and complete acceptance of these General Terms and Conditions of Sale and an obligation to pay for the products ordered, which is expressly recognised by the Customer, who waives, in particular, the right to take advantage of any contradictory document, which would be unenforceable against the Vendor (and in particular, in the case of a Professional Customer, his own general terms and conditions of purchase).


16.1 Provisions applicable to Consumer Customers only (excluding Professional Customers).

The Customer acknowledges having been informed, prior to the immediate purchase or the placing of the order and the conclusion of the contract, in a clear and comprehensible manner, of these General Terms and Conditions of Sale and of all the information listed in Article L.221-5, and in particular the following information

  • the essential characteristics of the product,
  • the price of the products and related costs (e.g. delivery),
  • in the absence of immediate execution of the contract, the date or the deadline by which the Seller undertakes to deliver the Product, Information relating to the identity of the Seller, its postal, telephone and electronic contact details, and its activities, if not apparent from the context,
  • information relating to legal and contractual guarantees and their implementation methods,
  • the possibility of resorting to conventional mediation in the event of a dispute.


16.2 Provisions applicable to Professional Customers only (excluding Consumer Customers).

The present general terms and conditions of sale as well as the rates and scales are expressly agreed and accepted by the Professional Customer, who declares and acknowledges that he has full knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, his own general terms and conditions of purchase.


APPENDICES FOR CONSUMER CUSTOMERS WITHIN THE MEANING OF THE CONSUMER CODE


ANNEX 1 - Provisions relating to legal guarantees

Article L217-4 of the Consumer Code

The seller is obliged to deliver goods in conformity with the contract and is liable for any defects in conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

Article L217-5 of the Consumer Code

To be in conformity with the contract, the goods must :

  • be fit for the purpose usually expected of similar goods and, where applicable :
  • correspond to the description given by the seller and possess the qualities that the seller presented to the buyer in the form of a sample or model
  • have the qualities that a buyer may legitimately expect, having regard to public statements made by the seller, the producer or his representative, in particular in advertising or on labelling
  • or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and accepted by the latter.

Article L217-12 of the Consumer Code

The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.

Article L217-16 of the Consumer Code

When the buyer asks the seller, during the course of the commercial guarantee granted to him at the time of the acquisition or repair of a movable good, for a repair covered by the guarantee, any period of immobilisation of at least seven days shall be added to the duration of the guarantee that remained to run. This period shall run from the date of the buyer's request for intervention or from the time the item in question is made available for repair, if this is after the request for intervention.

Article 1641 of the Civil Code

The seller is bound by the guarantee for hidden defects in the item sold which render it unfit for the use for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would only have given a lower price for it, if he had known about them.

Article 1648 paragraph 1 of the Civil Code

The action resulting from redhibitory defects must be brought by the buyer within two years of the discovery of the defect.


ANNEX 2 - Withdrawal form

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on the website www.macseurope.com, except for exclusions or limitations to the exercise of the right of withdrawal according to the applicable General Terms of Sale.


WITHDRAWAL FORM

For the attention of SARL MAXIMA ZI Madrazès, 23 rue Combe de Rieux 24200 SARLAT-LA-CANEDA

I hereby notify the withdrawal from the contract concerning the order of the products below

  • Order of __/__/___
  • Order number : _________________________________________________________
  • Customer name : _________________________________________________________
  • Customer's address : _________________________________________________________

Client's signature:



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